It has been a pleasure working with Frankie throughout our refinancing journey. Our loan documents are now back with ANZ, and settlement is scheduled for tomorrow, 12 August 2026. Although the process was long and challenging, Frankie’s expert advice, attentive listening, and steady support helped Sandra and me remain patient and confident. We were delighted when ANZ released the final documentation to our lawyers yesterday. Frankie also negotiated an excellent deal with ANZ, giving us manageable fortnightly mortgage repayments while leaving room in our budget. His knowledge and experience were invaluable in helping us navigate the complexities of lending and secure an outcome that works well for us. I highly recommend Frankie to anyone seeking knowledgeable, responsive, and genuinely personal lending advice. He listened carefully to what we wanted, guided us through every challenge, and helped us achieve the right outcome.
Response from the owner:Hi, Keleva! Thank you so much for the great feedback and recommendation! We’re delighted to hear that Frankie’s expertise, patience, and steady support made such a difference throughout what was a long and challenging refinancing journey. It’s fantastic that he was able to negotiate an outcome that works well for you and keeps your repayments manageable. We really appreciate your trust in Frankie and the Mortgage HQ team, and we wish you all the very best for settlement!