We started in 2015 to provide transparent advice and low rates to kiwis. Andrew explains the story and why NZ needed another mortgage adviser.
10,000 years ago families were fighting over caves as a place to keep their family warm and store their wealth.
Andrew and Blandon co-founded mortgagehq together in 2015.
Our advisers can achieve you fantastic results with the help of submission, servicing, and settlement specialists. Learn how our team works together for you.
Book a 10-minute introductory chat. We can help clarify your current situation and immediate goals and match you with an adviser specialised in your situation.
Choose a mortgage adviser to work with you, broker your mortgage, and help guide you to achieving your property, mortgage and financial goals.
What does a mortgage broker actually do for you? Can you trust them?
Learn what to expect and how we help at every stage of the process.
Current mortgage rates alongside historical data. Plus an explanation of factors you need to understand before choosing a bank and mortgage rate.
How much does it cost to work with us? What are your options to get a pre-approval? And what other options are available for you.
Book a 10-minute introductory chat, we can help clarify your current situation and immediate goals then match you with an adviser specialised in your situation.
We created this model to structure our education. Learn the typical pathway kiwis take to build their financial independence, identify your stage and what you should focus on now.
Watch and read from 100s of articles and videos covering topics such as ‘beginner mistakes to avoid’, ‘interest-only mortgages explained’, and much more.
All 3 stages in the mortgage lifecycle have a masterclass to unpack exactly where you are, what options you have now, and what strategies you should implement today.
Step by step instruction on how to build your portfolio. An extensive course with over 90 easy to digest videos, spreadsheet calculators, and access to an exclusive online community.
The first principles of the Property Formula Workshop over a 7-day sprint. If you are on the fence about the property formula workshop – start here.
Learn How to Build $80,000 of Rental Income in 5 Years, with our Stage 2 Masterclass. Results vary and you should have $100,000 of usable equity before entering stage 2.
Over 20,000 kiwis have used this tool! It can tell you your borrowing power and what options you have to save money on your mortgage. More in depth results are also emailed to you with explanations.
Compare major banks borrowing power calculators – there is nearly a $500,000 difference between results. Learn the math behind mortgage calculations and what factors have the largest impact.
Calculate your mortgage repayments for principal and interest lending or interest only lending.
See how long it will take you to get mortgage free, this calculator includes the ability to add lump sum repayments at regular intervals.
Discover all your mortgage options online with our advanced borrowing power calculator. Results include your borrowing power, restructure savings and more. Make informed plans and get mortgage free.
Before describing our process I would like to give you a brief look inside our company. This is the opening statement from our internal documentation around policies and processes.
"The foundational policy is to always put the client first. No ‘if’ or ‘but’ about this. We pay salaries at mortgagehq and have from the beginning to ensure that advisers are not incentivised to place business with banks or lenders that pay more. We often sacrifice revenue (happily) to put the client’s needs first and will provide advice and assistance to clients who do not change providers but need or want help getting good results at their current provider if the products and terms suit the client’s goals.
To ensure clients get the best care and diligence on advice, we assign clients to advisers that have the right knowledge, experience and competency. Mortgagehq achieves this by first asking clients questions and for information relating to mortgages and their goals… Depending on the client’s requirements, they are assigned to the appropriate adviser who can help them reach their desired outcomes."- Guiding principles on how we conduct business
Want to buy a property? From the banks’ perspective, what can you afford to buy right now? We help you understand what your options are right now, and how you could change them by adjusting your mortgage or finances.
We are here to help you buy; your first home, an investment property, or a holiday house.
Want to maximise your mortgage? Mortgages are often 30 years long, but they should never be left alone for that long. They can be adjusted to minimise fixed expenses, provide interest rate security, reduce interest rate exposure, or topped up to access lending.
We can help you adjust your mortgage through refixes, restructures, or refinances.
Building a property portfolio? We’ve helped many clients identify opportunities to get more out of their property portfolios, we can unemotionally analyse your portfolio and give you ideas for improvement.
We believe that our advice is special in the marketplace and deeply appreciate the hundreds of clients who have used their time to leave us 5 star reviews on Google or Facebook. Our advisers strive to help you beyond the frustration you’re experiencing right now.
All mortgage brokers can only give you the products and services that the banks or non-bank lenders approve to offer you. We can not create you a magical bank product that doesn’t exist. With this in mind we have built our business on offering high quality long term advice paired with online education.
Many times people solve an immediate mortgage problem without realising that they have locked themselves into a sticky situation which will only appear in the future. When you get advice from our team we will advise you on what you are asking for right now. Then offer to discuss the future ramifications of these decisions with you.
For example; you could be looking at what amount a bank would lend you to buy your first investment property. We can answer that question for you. But then, we would offer to also answer your unasked question ‘what will happen to my future options if I buy this property using all of my available lending?’. This then leads to a high value conversation which could conclude with an answer like: “If you can find a property with a 5.75% yield using no more than $700,000 of the $850,000 we think we could secure you, you would then probably be in the position to buy another property very soon – whereas if you purchase a $850,000 property with a 5.1% yield you will likely not be in the position to purchase again for several years.”
If this sounds like the advice you would value, read on to find the process we will take you through.
What is included in your borrowing summary?
Step 1. Book a 10 Minute call using the form below. We will email you a confirmation email with a link to our secure online portal.
Step 2. OPTIONAL. Follow the link to login and update your details (property addresses, income, expenses), you DO NOT need to upload any documents.
If you complete your online profile one of our team will modify your booking so that it is instead a 30-45 minute session with an adviser.
If you do not complete your online profile, we will have a chat to answer any questions, explain the process, and help you complete your online profile.
These introductory steps are encouraged but not required.
This is an advanced online aggregate mortgage calculator designed to give you a 90-second estimate of your potential options. It is built as a general market borrowing power tool to save you visiting 27 different bank website calculators.
This is a no-obligation opportunity for you to talk with someone and get a feel for whether you want to have us on your team. During the phone call we will ask you a number of questions to clarify your goals and current situation – your answers are used to match you with the best adviser for you.
Secure Client Profile
You’ll be sent a link where you can log in to our streamlined online portal. We use this to save you from having to print forms, fill forms, scanning, emailing etc. Note there are still some important legal documents that require printing & signing but we have removed everything painful from the process that we can. We can also create applications for multiple banks from this same set of information, meaning that over time you only ever have to update your profile rather than starting from scratch.
Free Borrowing Summary
This is a comprehensive spreadsheet we prepare for you in preparation for our discussion with you. It includes an up-to-date valuation of your properties using bank level e-Valuations. It is based off the information provided by you in your client profile.
Four Meeting Types:
These are typically held via zoom, otherwise by phone or face to face and last for 25-45 minutes depending on the complexity of your situation.
During this meeting, we will take the time to answer any questions you have, and suggest talking points you may not have considered. We will refer to, and update, your MHQ Summary throughout this meeting. We will then create an initial plan for you to decide if you would like us to action on your behalf.
For more information about the three stages of the mortgage lifecycle read about the mortgage lifecycle framework here.
If you are keen to take action we will then begin preparing your application for the bank(s) in our plan. You will need to upload documents into your client profile. Your adviser will work with, and assign you a dedicated settlement adviser from our settlement team to process your application, discussing it when necessary with bank staff if appropriate.
If we encounter problems with our first choice bank we will look at alternative banks and other options with you. After we get approval we will move onto the next step.
Meeting: Loan Structure Confirmation
These are typically held via zoom, otherwise by phone or face to face and last for 20-30 minutes depending on the complexity of your situation.
The purpose of this meeting is to recap what we previously discussed alongside any new thoughts you may have. Rather than long term advice, goals etc this meeting is focused on the details of your mortgage structure. Questions like:
Legal Documents Produced:
These documents get sent directly to your solicitor. Once your solicitor accepts them on your behalf you are ready for settlement day. Note having your solicitor accept these documents is your final chance to change things before settlement.
On settlement day the bank sends funds and a statement to your solicitor who will distribute to relevant parties, typically the vendor, the real estate agent and their own bank account for their fees.
If you are topping up this doesn’t typically require a solicitor so the bank documents and funds will get sent directly to you.
Create your Mortgagehq Mortgage Snapshot to calculate borrowing power, potential savings and more.