Responsive team. Had a great experience.
Simon and Marcia were great to work with. Very happy with the structure that they have provided for our loan and the assistance that they provided throughout the process. Looking forward to catching up with the team to continuously look at faster ways to pay off the mortgage.
Excellent help from the team, especially Jason Lai and Zhiyang. Very professional and helped us understand the process as we worked through it together. Made the process very smooth and ended up settling on our first property a few days earlier then initially scheduled. Many Thanks team!
Kevin & Zhiyang helped me with refinancing / switching banks. They go above and beyond, absolute pleasure to deal with and always on hand if you have any queries or issues. Highly recommend MHQ. A+++++
My broker Yan gave excellent advise and was patient with my endless questions. Overall I’ve had a great experience. Thank you!
The team was really helpful, professional and on top of things from the start. They connected with us at the right time and their holistic view of our property journey gave them a unique advantage when dealing with our main mortgages and borrowing profile. They got us where others could not, and with a smile! Thank you! We look forward to continuing our journey with you!
Right from the first contact, Zhiyang our mortgage advisor has been amazing, working through all our questions at our pace and making sure we understood what we going into. What we appreciated was the honesty and the options they provided to make things easier for us. But the biggest highlight for us is knowing that we have a better understanding of how to structure our mortgage, how to save better and how we can possibly pay our mortgage off faster, if we stick to the plan.
Blandon and his team expertly found us a cheaper option for our mortgage and a cash back.The move to a new bank was smooth and easy.. I would recommend mortgagehq servies.
Fantastic teamwork, very experienced and professional who know their stuff. They were able to get our refinancing across the line with the hardest bank to get lending. 100% highly recommend for any lending, refinancing and Financial wealth advice. And best of all we didn’t pay a cent! Thank you again MortgageHQ team.
Financial advisor, Mortgage advisor and Insurance advisor (Al, Anna & Andy) - A big thank you from us to you! I recommend them for all the above services.
Buying and Selling a home at the same time is quite a stressful process. Zhiyang, Kevin & Jason at mhq made this process super stress free. Got pre approval within 24 hours to start with. The hardest part was to submit an offer on a new house with minimal conditions. Once the offer got accepted, The team ensured that we got all final approvals in less than 3 days. Very highly rated team and we thank them from the bottom of our hearts.
Anna from mortgagehq was professional, very knowledgeable, understanding, and really good at explaining complex things in a simple way. I would strongly recommend her work; tēnā koe, Anna!
The team at MortgageHQ made buying my first home and navigating the whole mortgage process a breeze. Friendly, helpful and extremely informative throughout, I would highly recommend them to anyone looking to purchase a property.
I don’t think we would have been able to purchase our first home without mortgagehq’s help. We found the property (off the plan) we like at the time when property values were high and settled when property valuations dropped to around 150K below purchase price. Ray, our MA, had been great. He helped us get through a tricky situation and been with us all the way until we finally settled. He’s given us really good advices that helped us make good decisions and we’re very thankful for that. Ray was also well supported by Andrew and Blandon during the most trying times in the process so it’s really quite comforting to know that it’s not just one person, but a team helping us in the process. Thank you mortgagehq!
We bought our first property with the help of MHQ. We definitely recommend these guys as they are very professional and always keep you updated. Special mention and thanks to Yan and Marcia!
Cairo was amazing. Sad to see him leave but he put in the work for us to get the approval and the house. Marcia also was amazing in getting the last yards for final approval. Great team
Great experience throughout the process. I've contacted MHQ for my first investment property. The team have gone through all the details and provided valuable advice. Highly recommend to anyone who may need Financial assistance.
Both Zhiyang C & Kevin P have been a great team. They've provided awesome support & solutions to this novice. We're really happy & fortunate to be working with them as well as learn from this extremely knowledgeable and smart mortgagehq team & community as we build our portfolio
Great broker, highly recommend
Absolutely awesome - really appreciate all the help and assistance would definitely recommend to anyone looking for advice in purchasing a home.
Very good and also I was well informed of everything I needed.
I cannot thank this team enough. Ali thank you for taking care of us from the get go and planning our way forward to being Mortgage ready. Anna thank you for all your work getting us through to be Mortgage Loan ready and keeping us calm along the way. Mel thanks for taking care of our KWS. Mortgagehq Team you are all fantastic. Odds were against us but this team is MAGIC. Definitely telling all my family and friends to come your way. THANKS AGAIN!!!!
Had very good experience with MHQ to refinance and restructure my mortgage. Guys really know what they are doing and super helpful. They offered tailored advice focused on my long term goals. Were really efficient to find refinancing options and assisted in finalizing right loan structure. I am very pleased with the outcome. It has not only alleviated short term mortgage stress but has set me up to achieve long term goals. Thank you MHQ team
Had a awesome experience. Cairo made the process so easy to understand and do and will be staying in touch to see how we can keep growing. Thanks so much team really appreciate it!
Always on hand for questions and nice working hours to suit those working 8-5pm hours
Thanks to the great team at Mortgagehq. Always prompt at replying and talking me through things.
Very knowledgeable staff. Both Zhiyang and Kevin were helpful and made it a smooth process guiding me through each step. Highly recommend!
We found MortgageHQ through google and couldn't have been happier with how it turned out. Simon was amazing and just what we were looking for. He gave us great, practical advice and helped us secure our first home.
Simon is the best thanks MHQ
I would rate this company and every single staff member with 6 starts if I could. I was absolutely blown away by the customer service, their true commitment and dedication to our case that was quite complex!We worked with 3 staff memebers over the period of 2 years and every single one of them was very professional, FAST, SUPER FAST, asking all the right questions, honest and extremly knowledgeable. I was really impressed by the MHQ team and I can't recommend them enough.They are on a different level from anything we experienced before. We have deifinetly found a go to company for a financial advice and broker services. Special thanks to Cairo, I can't thank you enough!
Cairo and Marcia, its been a pleasure!You did in 2 weeks what took me 6 months to accomplish on my own so i appreciate the efficiency, speed, great communication and accountability. Mortgage HQ, you have a bunch of great kiwis doing great work! May the finance gods bless yous in abundance! lolLooking forward to seeing how you can assist me with some goals in the near future!Thanks Again,CheersEnya
The team at Mortgage HQ are outstanding. The level of support, expertise and common sense has certainly helped build my property portfolio. I recommend them unreservedly to anyone who wants to build wealth and make connections in the property world. It's the best decision I have made, and my only regret is that I didn't meet them early in my property journey.
We have been working closely with MHQ for the last two years while our house was in the process of being built. We have to thank Madhav & Shanelle, and Cairo & Marcia for all their hard work and patience in getting us pre-approved by the bank after our financial situation changed time and time again. The service has always been exceptional and nothing was ever a problem. Thank you guys so much for helping us to get to where we are now, considering how much the market has changed over the last two years - we are lucky to be in the position we are thanks to the help of MHQ.
Extremely knowledgable and helpful. Great systems and attention to detail. Thanks guys.
Professional, knowledgeable, helpful, super efficient and great negotiators. Highly recommended if you need a mortgage company to help you negotiate with banks on the purchase of your home in New Zealand. Keep up the awesomeness Mortgage HQ. We had a great experience, thanks to Anna and Marcia who communicated with us every step of the way.
Easy to work with, very informative and on to it. Great at suggesting things you may not be aware of to improve your finanical position
Very professional and friendly service. They have a full patience to explain each and every queries to the client.Kalpana and I would like to personally thanks Yan and Marcia for their great service and guidance they have provided us through our first home buy :DWe would highly recommend MHQ to our friends and family as the best advisor in the town,Cheers and keep up your amazing work
Highly recommend MortgageHQ - Anna and Marcia were super helpful in getting us the best deals possible and made the whole process easy.
Simon was brilliant in helping us refinance our mortgage! Stress free! 100% recommend!
The expert team were great helping us get everything over the line & dealing with the bank, whole process is overwhelming, the support and guidance were invaluable & much appreciated :), thanks
I'm glad to share my experience with mortgagehq. They played an instrumental role in assisting us with refinancing our home loan mortgage. From the very beginning, their expertise and dedication were evident. They patiently walked us through the entire process, explaining every detail and ensuring we felt informed and confident in our decisions. Throughout the refinancing journey, they maintained clear communication, promptly addressing any questions or concerns that arose. Thanks to mortgagehq, we were able to secure a refinancing solution that perfectly aligned with our needs.
Sorry this was meant to be four stars. Service was good. The team - especially Ray and Madhav were helpful. I couldn’t give 5 as a few things weren’t great eg. The Senior Settlement Specialist responses tended to lag a bit. I have also spoken to the team about areas that could be better. Overall would recommend to others.