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Adviser Reviews

Excellent
mortgagehq
Based on 679 reviews
Jason and his team were absolutely brilliant to work with. They made the whole refinancing process and buying an investment property super easy and stress-free. Always friendly, approachable, and quick to reply whenever we had questions.

They really went the extra mile to find us a great deal and kept us updated every step of the way. We’re so grateful for all their help and couldn’t recommend them highly enough — we’ll definitely be back next time!
Response from the owner:Hi Noela! Thank you so much for your wonderful feedback! We’re thrilled to hear that Jason and the team made your refinancing and investment journey smooth and stress-free. It’s great to know you felt supported and well-informed every step of the way. We truly appreciate your trust and look forward to helping you again in the future!
Hari was an absolute legend! He is always accurate, well-organised, prompt, and caring, and he makes sure to consider my needs based on my circumstances. He was always there whenever I had questions. Without his support, I wouldn’t have been able to achieve this goal so quickly. I feel honoured to have worked with him.
Response from the owner:Hello, Yasuko! Thank you for your amazing feedback! We're so glad Hari’s support, care, and attention to detail made your experience smooth and successful. We’ll be sure to pass along your kind words — he’ll be delighted to hear them. Congratulations on achieving your goal!
We really enjoyed working with Hari, look forward to our next purchase with him!
Response from the owner:Hi, Karyn! Thank you so much for your kind words! We’re thrilled to hear you had such a great experience working with Hari. He’ll be delighted to know you’re already looking forward to the next purchase—so are we!
Anna from MortgageHQ was amazing to deal with. I chatted to her a year ago and ended up just staying with my bank. However this time around with banks offering cash back offers. She knew exactly what we were looking for.

While moving banks has been a pain, Anna's side of it has been great. Thank you and will see you again in 3 years.
Response from the owner:Thank you for sharing your experience, Ian! We’re so glad Anna could support you through the process and make her part of the journey smooth and straightforward — even with the challenges of switching banks. It’s great to hear she understood exactly what you were looking for this time around. We appreciate your trust, and we’ll look forward to seeing you again in a few years!
As a first-home buyer, I had no idea where to start, but Kevin and Simon at Mortgage HQ made the whole process simple and stress-free. They explained everything clearly, answered all my questions, and guided me through every step of buying my first home. Couldn’t have done it without them. Highly recommend!
Response from the owner:Hi, Hastin! Thank you so much for sharing this wonderful feedback! We’re thrilled to hear that Kevin and Simon were able to make your first-home journey simple and stress-free. Buying your first home is such a big milestone, and it’s fantastic that they could guide you through every step with clarity and support. Congratulations on your new home — and thank you for the recommendation! 🏡💛
We were looked after well
Response from the owner:Thank you for your feedback, Kellie! We’re so glad to hear you felt well looked after — that’s exactly what we strive for. 🙌
We had an amazing experience from Kevin and Simon from MHQ. They recently supported us during the purchase of our first investment property and refinancing our current property.

They helped us get great rates, flexible structures and a handy cash back.

We highly recommend MHQ and this working duo!
Response from the owner:Hi, Gemma! Thank you for sharing your experience! 🌟 We’re so glad Kevin and Simon could help you secure great rates, flexible structures, and a cashback bonus while guiding you through both your first investment purchase and refinancing. Your recommendation means the world to us, and we’re excited to keep supporting you on your journey! 🙌
Kevin and Simon from MHQ supported us tremendously during the purchase of our first investment property and refinancing our current property.

They are professional, knowledgeable and strategic. The process and outcome would have not been possible without them.

Highly recommended 💪🏿💪🏿
Response from the owner:Thank you so much for your kind words, Abba! 🙌 We’re thrilled to hear that Kevin and Simon were able to support you through both your first investment purchase and refinancing. Your feedback means a lot to us, and we’re glad the process and outcome worked out so well. We truly appreciate your recommendation and look forward to helping you again in the future!
Thank you very much in helping us sort our mortgage quick and easy. We highly appreciate the prompt responses and constant communication of Anna and her team that enabled us achieve our goal in refinancing our home loan. Great service and highly recommendable!
Response from the owner:Thank you for your kind words, Gene! We’re so glad Anna and the team made the refinancing process smooth and stress-free for you. Congratulations on reaching this milestone — we’re thrilled to have supported you along the way!
Simon, Andy, Kevin and the team at Mortgage HQ provided a seamless and valuable service to help us secure our new home. Friendly, personalised service right from day one. They also helped move our KiwiSaver and insurance to get a better all round deal. They have a holistic approach which is a world away from what you'll get from the banks. Great work Mortgage HQ!
Response from the owner:Thanks so much for the awesome feedback, Joe! We’re glad Simon, Andy, Kevin, and the team could make the process smooth and support you with everything from the home loan to KiwiSaver and insurance. Huge congrats on your new home! 🎉